Thank you, thank you, thank you
- Value

- Quality

- Service

- Overall

When you first arrived to help us train Hattie we were bewildered with all our "How to train your puppy" books, our heads were spinning and we couldn't see the woods for the trees, in fact I don't think we could even see the trees! As you are well aware our gorgeous Hattie pulls a new behaviour issue out the bag more often than we've had hot dinners: being possessive, barking at strangers, not eating, being depressed, poor recall ......... I could go on forever.
It's to you we instantly turn to sort it out, you've been there every step of the way, through thick and thin at the end of the phone and the lead, forever patient, reassuring and practical, beavering away often behind the scenes hunting out extra information to guide us in our mission to have a relaxed and well rounded dog.
I can honestly say that without you we would both be grey and definitely hairless by now and we certainly wouldn't have the funny and gentle Hattie we now have. So thank you Sandra from all of us, as I know for sure we certainly couldn't have done it without you.
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By Lyndsay Berryman 26/11/2012