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Terrible company, poor quality and bad customer service - DO NOT USE
Ordered mats for a Toyota Yaris 2012 3rd Gen model. First set took nearly 2 weeks to arrive, after many calls and emails I received multiple excuses ranging from a basic delay, to someone had left the company and the mats were "somewhere" in the warehouse, no tracking information was ever supplied despite claims this is sent on despatch. Eventually received a set of mats that completely did not fit my make or model of car...the allegedly tailored mats were very much NOT tailored. Asked to return the item as they were clearly faulty and after many emails including me sending photos as proof that the mats clearly were wrong, it was explained that the mats sent were for the wrong Yaris...I retrieved templates for all variants/age of this car and found the mats matched NONE OF THEM! Was told another set would be sent.....another week passes and still nothing. Currently about to raise this with Paypal for a refund - absolutely shoddy.
Report this review By David Kellas 05/02/2013
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