Car and Commercial Vehicle Repairs in Christchurch (Dorset)
9 Somerford Road
Christchurch Garage offers a full range of automotive services. We are able to help with any aspect of car maintenance and servicing. Whatever may be causing issue, we are able to help diagnose the problem and find the solution.We are able to provide a full range of maintenance and repair services for cars and vans. Even if your car is in running condition, regular maintenance and servicing can keep it in top condition passing on the benefits of increased power, better handling and cheaper running costs. On the other hand, if your car is in need of repair then we can offer the full service, working swiftly and skilfully to make sure that your car gets back onto the road as quickly as possible.To make sure your car is roadworthy we offer affordable MOT testing services. These are relatively quick vehicle inspections that check over the major structural, electric and mechanical systems in your car to make sure that everything is running as it should. Should your car fail its MOT then we are able to put right whatever is wrong and offer a free retest.
If you want your car fixed quickly (i.e. in less than 1.5 months) then DON’T use this garage. Speed, along with customer service are not the forte of staff at Christchurch Garage. They clearly have no idea how to communicate with one another, & the word ‘sorry’ does not exist in their vocabulary. My car was with CG for 7 weeks and I had to chase them every step of the way for updates & info. They finally lent me a courtesy car which was completely unsafe & not roadworthy (the speedo & the fuel gage didn’t work & the engine had a lovely habit of cutting out at junctions & roundabouts), & actually broke down completely on 2nd day of use. I had belongings in the boot of the courtesy car which I didn't have a chance to retrieve at the time of break down - I have only now (1 month later) managed to get them back from the garage, despite daily phone calls and offering to pick it up myself. The most appalling garage I've ever had the misfortune to deal with, causing nothing but stress & upset, & have never once apologised for the delay. If I had £1 for every time they said “it will be ready tomorrow” then I would have had enough to pay the extortionate bill twice over… Save your sanity & avoid this garage at all costs...
angry customer - 18/01/2013 | report this review