Computer Planet Ltd

Computer Systems and Software (Sales) in Bolton

St Georges Road
Bolton
Lancashire
BL1 2BY

 Show Map

Phone: 0161 66...

Business Owner? Add your logo and more by now!

Similar nearby businesses

Tectonice UK Ltd

Prospect Mill, Bolton, BL1 3QF

Craystone Investments

Bolton Enterprise Centre, Bolton, BL3 5EY

Bolton Knitting Company Ltd

Brownlow Business Park, Bolton, BL1 3DX

Bas Computers Systems Ltd.

124 Derby Street, Bolton, BL3 6HG

MediaPC

103 George Road, Bolton, BL1 2BY

Scan Computers International Ltd

27-28 Enterprise Park, Bolton, BL6 6PE

Computer Planet at your own risk

1) The supposed 9 working days is just a lure to con naive customer like me. It took 5 weeks. 2) I have been charged for things they didn't add or do, like Raid or Windows tuning. You would think they'll just deduct them from the initial amount paid, well they didn't. And honestly, I am so disgusted with this so called planetary company that I just prefer to forget about this experience and at all cost avoid communication with them. So much so that I'd rather avoid them than even report many faulty USB ports, a fan that doesn't work, and God knows what other things I have not yet seen or tested. As far as support goes, you'd better trust a well known company with a full support section than go through the private emailing and feel as if they're doing you a favor. 3) When the computer arrived, everything externally showed that it had already been used. And more significantly, how can Windows updates be already done in July 2012 when I had ordered my computer in December 2012? 4) Customer service is the worst you can imagine, it's no less than dictatorship. The moment you commit yourself to buying, just forget fairness. Go and find out for yourself! If you're a potential customer, expect heaven from them, they'll be with you anytime you ask them a question. But once you have paid them, they'll just forget about you. And if you hope for a refund, even if you're perfectly justified, forget it, unless you're willing to pay them a £120 penalty (plus return fees). So, supposing you go ahead for refund, they would enjoy that amount and re-sell the returned computer to someone else as it happened to me. They won't give you something for nothing, I believe it is by cunning that they manage to survive. 5) Instead of just buying a newer computer from a well known company I used to, and I should honestly add with complete satisfaction (not allowed to mention the name I guess), I stupidly believed that I could 'have the cake and eat', i.e buy cheap on precise requirements and hope that it will go without a hitch. I wrongly believed the good reviews before deciding and now I am wondering how many are genuinely written by real customers and not by Computer Planet's elements. So, if you're still unsure about this company, you'd better trust the negative reviews because truth is when it hurts, and when it hurts to that point, that can only mean that something is not quite right.

007 700 - 10/02/2013

Report this review

Overall
Service
Quality
Value

Want to display these reviews on your own site?

Leave your review of Computer Planet Ltd

By leaving this review, you agree to the website Terms and Conditions

By continuing to use the site, you agree to the use of cookies. You can change this and find out more by following this link.