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Poor customer service, insulting.
I would not reccommend this service, as their customer communication is very poor. My order was misprinted, so I attempted to request a refund. When I did manage to get in contact, the representative was frankly very rude. The issue was not resolved to my satisfaction, and their treatment was insulting.
Report this review By Ruaridh Ellery 06/03/2014
Great company to deal with
Great service and a great company to deal with my item was delivered in a coppal of days from ordering We first found Discount banner printing after having a bad experience with another printing company and have nothing but good things to say about them. We would defiantly use them again and the quality of the stickers were very good. if we were being picky we would have liked to receive the s stickers quicker than 3 working days but do realize that they are fully custom made.
Report this review By shaun adams 28/01/2013
I CANNOT STRESS ENOUGH TO YOU NOT TO USE THIS SO CALLED COMPANY! They will take your order and your money but you will not see your order. If you are lucky enough to see your order, chances are, from others reviews, it will be wrong and they will blame you. If you write a bad review, they will bribe you to take off the review and then they will offer to give you a voucher. . . . what a bribe. They will not answer the so called company phone. They will not respond to email. I am still waiting for my order almost a month on. If you don't believe me, just search Discount Banner Printing Reviews. . . I wish I had done so sooner. The so called huge business is run from a standard house, or should I say, the business is not operating because they do not produce your goods after taking your money. Check on google maps for yourself. I will be taking them to court without hesitation. Don't get ripped off by them.....just don't order through them.
Report this review By Geoffrey Torr 25/01/2013
Took our money - miss printed results. Wouldn't believe that they'd made a mistake - had to create a video capture of our screen to demonstrate that their website did not work correct. They accepted the fault - we posted back our order for reprinting - they claimed they never received it and won't send us our order. Very uncustomer friendly on the phone, slow at any response - orginal order took 5 times longer than their site suggested. Do not use!
Report this review By S Snow 28/09/2012
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