Loans & Debt - Management in Torquay
8 St Pauls Road
This company took on my claim for a mis-sold packaged bank account of my late husbands, they did a thorough investigation into his account and although this claim was not upheld I did receive £2660 compensation for mid-sold poi which I wouldn't have known about. Throughout the claim all staff, particularly Levi, were professional and courteous and a pleasure to deal with.
Pat Dollman - 18/07/2017 | report this review
This company count any money that is offset by the bank as compensation and include it in the final figure wich they take their percentage from. Then they add vat. When you try and discuss this with them they will not budge and request further statements etc from your bank. If you dont pay you will recieve calls from someone claiming to be from their legal department probably sat on the next desk to the conman who roped you in initially . Clowns
Russ Williams - 07/06/2017 | report this review
TERRIBLE SERVICE - V RUDE ADVISERS - 30% + VAT ON THE GROSS AMOUNT !! Had the misfortune of dealing with this company - only interested in their fee even tho no funds had been recd - please be aware they are not regulated !!! Do it yourself -- you have been warned !!!
Debbie Fairhurst - 22/05/2017 | report this review
after reading these reviews I've just rang to cancel this claim. I asked if I would be charged even tho it was within the 14 days. And I was told I'd cost the company money by having an agent sent out to my address to sign paper work!!! His attitude was abrupt and he was not pleased. I'm sorry but I'm 24! Why should I be potentially ripped off? All I know customer service wasn't very professional! So what's it say about the company. Wish I'd read these before signing a thing. Also to an above comment yes you do get tricked with logos of other banks. Be warned
Hayley Turner - 10/06/2016 | report this review
I was asked to write a review on here from one of the lovely girls who is dealing with my claims at My claim solved, to be honest I'm a widower and haven't been able to understand a lot about my finances let alone how to claim money back from the bank. But I wanted to mention that this company really has helped me in a life changing way due to the professional and courteous people at my claim solved I have received just over £200000 from a misold Pension that was sold to my late husband, now thanks to that company I will be able to do things for my family I would have never been able to do in a million years so again thank you my claim solved words cannot explain how thankful and satisfied I am of your service.
Katherine Watton - 25/04/2016 | report this review
They have been sending information to the wrong address, now the sheriff's office will be here in 48 hour's to take stuff, this does not seem right as the national debt line say all debter's have to be means tested, it's the law, so why not means test my mother, this company makes thing's up as they go, charlatans by the look's of it...or robbing b#----#ds
Basil Jones - 04/04/2016 | report this review
please do not use this company they will cost you a lot of money. my friend paid his invoice in instalments for ppi claim and the next thing he knew is that he was having harassment phone calls and letters demanding to pay again when he already paid. very poor service and they should be named and shamed don hall 10/03/2016
don hall - 10/02/2016 | report this review
The review by Sebastian Dorrans titled "Fake Review" is in itself fake and is simply untrue. I am a Director of the Company and we do not publish fake reviews. I have checked our systems and a can confirm that all of the negative comments appear to be from genuine customers or their partners and all of the positive reviews listed are from genuine satisfied customers. A thorough search of our system has failed to identify Sebastian Dorrans as a client. This review is therefore fake. Any customers who require additional information may contact me directly at email@example.com
Graham Kenny - 24/01/2013 | report this review
They have a team that write fake reviews to make them sound good. This is to hide the real negative reviews. They take cash off you even if your claim is offset by the bank! Avoid like the plague
Sebastian Dorrans - 04/12/2012 | report this review
After years of loans, I thought I would investigate claiming back on my PPI. MY Claims Solved from the off were transparent about the process, told me what would happen and how long each stage would take. My claim was resolved in under a month, with no work on my behalf, that's exactly what I was looking for! Who wants the hassle of chasing letters and emails with large corporations when all you need is a service which does all that for you. I was extremely happy with my service and the fee I think represents the greats service I received for my claim.
Sash Kandavanam - 15/11/2012 | report this review
I honestly thought I didn't have a claim worth pursing, after a brief discussion my claim solved submitted a claim for PPi and with 6 weeks or so I received over £5000. Throughout the process I was kept informed and I can only say how impressed I was with this company.
Jon Andrews - 15/11/2012 | report this review
They are proving to be very reliable. I gave them quite a few accounts to look at and wasn't sure if I had taken PPI. They sent a rep around who sorted all of the forms and account details for me. I received an offer on one account within 3 weeks with a cheque! They have also said that the others are progressing well although two of the claims I put in didn't have PPI, I would never have known if they hadn't helped me. Apparently it can take 2 months to get answers from some Companies. I even managed to negotiate a discount on their fees as I had so many claims. They have charged me at the lover rate even though so far they have only got a settlement on one. So far so good, i'll post updates as they arrive.
Sarah Goodwin - 15/11/2012 | report this review
They took on my claim for an Endowment even though my mortgage Company told me I was out of time to claim. They put together a claim to the Financial Ombudsman and I got nearly £10000 back. It took quite a few months but they did everything for me, sorting out all the reams of paperwork that was required and to be honest I wouldn't of known where to start. Yes they charged a fee from the money that I got but I shopped around and it was no more that other Companies charged and as I had been rejected by my mortgage Company any thing I got back was a bonus
Brian Sage - 14/11/2012 | report this review
They have illegal websites on the internet with logos of other banks on to trick you into thinking that you are making a PPI claim with the bank. But actually their sales team ring up and take your details and start the claim. They do what you yourself could do only they charge a huge fee. One of the directors is a rude idiot who only cares about money and doesn't know how to speak to people, that is when he's not on holiday (which is most of the year). Do not sign their terms and conditions, it has all the hidden charges written on it.
Sheridan Holt - 04/10/2012 | report this review
They have illegal websites on the internet with logos of other banks on to trick you into thinking that you are making a PPI claim with the bank. But actually their sales team ring up and take your details and start the claim for you. They do what you yourself could do only they charge a huge fee. One of the directors is a rude idiot who only cares about money and doesn't know how to speak properly to people, that is when he's not on holiday (which is most of the year). Do not sign their terms and conditions, it has all the hidden charges written on it. If they try to charge you a fee then demand to see a signed copy of the terms and conditions first.
Sheridan Holt - 04/10/2012 | report this review
I agree with the last two reviews Dont use this firm. I had to wait ages for them to get me any answers for my claim and then they told me they wanted thier payment when I havent even recieved mine so when I got my claim I thought I would keep them waiting and went on holiday and paid them when I got back, now they are pestering me with court costs they incurred when billing me originally. Go somewhere else and check to see how much percentage they take before signing anything MR Reg Stockwell
Reg Stockwell Stockwell - 27/09/2012 | report this review
Utterly disgraceful service from start to finish. They don't deserve a penny. And don't bother complaining, the staff are all incompetent, thick and dismissive of any concerns you might have. They are so crap at the service, they only realised 2 months after the claim had been agreed and paid to my account by the lender, that it had already been won.
S Longhurst - 12/09/2012 | report this review
This company is only interested in the fees they get from you, trying to get information out of them is like drawing blood from a stone. avoid like the plague.
Stuart Stout - 25/08/2012 | report this review
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