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- Protect important data with our product
- Keep your computers running optimally & reliably
- Business-in-a-box email and collaboration offering
- Responsive Service
- Quality Matters
- Solutions to fit YOUR needs
- Customer Service
Online Assist | Home
Online Assist (formerly Ricco Technologies) was established in June 2002 to provide affordable, quality technical solutions to businesses, non-profit organisations and home users in and around East Anglia.
Specialising in providing the computing essentials such as:
PC Shepherd (Peace of Mind Computing)
24x7 Health Scans
Automatic patches and updates
Annual Health Check
Online Assist: Advocates of your business success
Online Assist (formerly Ricco Technologies) was established in June 2002 to provide affordable, quality technical solutions to businesses, non-profit organisations and home users in and around East Anglia region with a focus on Suffolk including Ipswich, Bury St Edmunds, Stowmarket, Needham Market, Stowupland and surrounding villages and towns.
Business-in-a-box Communication & Collaboration Online Assist is now able to offer you Team Shepherd; hosted Microsoft email services in the Cloud. A secure hosted enterprise-class communication (email and a whole lot more!) and collaboration service d
Peace of Mind Computing Business Users Business performance can be affected by downtime, slow running PCs and out-of-date software. How do you ensure that your desktop and laptop computers are running smoothly whilst concentrating on doing your day
Data protect means reputation protection As an organisation, whatever your size, you face critical data protection choices today. You need to mitigate risks for your business by providing reliable backup and recovery services, while also reducing opera
Online Assist have partnered with a leading discount utility company since 2008. You probably haven't heard of them before. That's because they don't spend their customers' money on advertising. They rely on businesses like ours to tell other people about
We have had our website for nearly four years now and our business has gone from strength to strength. We have had countless enquiries via the website, 20 in the last 10 months and 8 of these from this current year already. We consider our website to be hugely beneficial to our business as it allows customers to become familiar with our provision from the comfort of their own computer. Online Assist knowledge and guidance has provided us with a unique website suitable for service we offer and has enabled us to progress our business further.
Testimonial on behalf of Sarah Hall. Proprietor, Poppys
In one meeting they had determined all the information needed to build the system we required... A couple of weeks later and it was being installed. The system does everything we could hope for... They took the time to explain to me (a relative novice) what they were doing... Extremely knowledgeable and personable consultants that I look forward to work with again.
Testimonial on behalf of Steve Lott. IT
Testimonials are added by the business owner and are not independently verified.