Online Assist

Computer Repair and Maintenance Services in Stowmarket

9 Melford Road
IP14 2PR

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Landline: 0800 00...

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About us

  • Protect important data with our product
  • Keep your computers running optimally & reliably
  • Business-in-a-box email and collaboration offering
  • Responsive Service
  • Quality Matters
  • Solutions to fit YOUR needs
  • Customer Service
  • Inexpensive

Online Assist | Home

Online Assist (formerly Ricco Technologies) was established in June 2002 to provide affordable, quality technical solutions to businesses, non-profit organisations and home users in and around East Anglia.

Specialising in providing the computing essentials such as:
PC Shepherd (Peace of Mind Computing)
Image Snapshot
24x7 Health Scans
Automatic patches and updates
Managed Anti-virus
Online Backups
Remote Assistance
Helpdesk Support
Technical Advice
Annual Health Check

Data Shephe

Online Assist: Advocates of your business success

Online Assist (formerly Ricco Technologies) was established in June 2002 to provide affordable, quality technical solutions to businesses, non-profit organisations and home users in and around East Anglia region with a focus on Suffolk including Ipswich, Bury St Edmunds, Stowmarket, Needham Market, Stowupland and surrounding villages and towns.

Team Shepherd

Business-in-a-box Communication & Collaboration Online Assist is now able to offer you Team Shepherd; hosted Microsoft email services in the Cloud. A secure hosted enterprise-class communication (email and a whole lot more!) and collaboration service d

PC Shepherd

Peace of Mind Computing Business Users Business performance can be affected by downtime, slow running PCs and out-of-date software. How do you ensure that your desktop and laptop computers are running smoothly whilst concentrating on doing your day

Data Shepherd

Data protect means reputation protection As an organisation, whatever your size, you face critical data protection choices today. You need to mitigate risks for your business by providing reliable backup and recovery services, while also reducing opera

Cheap Utilities

Online Assist have partnered with a leading discount utility company since 2008. You probably haven't heard of them before. That's because they don't spend their customers' money on advertising. They rely on businesses like ours to tell other people about

Other Services

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Trading Since

June 2002

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Customer Testimonial

We have had our website for nearly four years now and our business has gone from strength to strength. We have had countless enquiries via the website, 20 in the last 10 months and 8 of these from this current year already. We consider our website to be hugely beneficial to our business as it allows customers to become familiar with our provision from the comfort of their own computer. Online Assist knowledge and guidance has provided us with a unique website suitable for service we offer and has enabled us to progress our business further.

Testimonial on behalf of Sarah Hall. Proprietor, Poppys

Customer Testimonial

In one meeting they had determined all the information needed to build the system we required... A couple of weeks later and it was being installed. The system does everything we could hope for... They took the time to explain to me (a relative novice) what they were doing... Extremely knowledgeable and personable consultants that I look forward to work with again.

Testimonial on behalf of Steve Lott. IT

Testimonials are added by the business owner and are not independently verified.

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