Mobile phone repairs, unlocking, With over 20 years experience in mobile phone unlocking and mobile phone repairs, our technicians specialise in providing a fast and thorough service for all your mobile phone requirements. Our technicians specialist knowledge coupled with operating the most up to date industry software, allows us to unlock and repair most makes and models of mobile phones - Especially the models others can't. This level of service has made The Phone Doctor one of the UK's fastest growing industry leaders. Since we were established our specialists have unlocked and repaired hundreds of thousands of phones from basic models through to more technically advanced "Smart Phones".. All our unlocking and repairs are carried out by our "In House" specialists. This means we have complete control and can guarantee that when you send your mobile phone to us, WE will personally carry out the repair - Your phone is NOT EVER sent to a third party. Because we offer such a personal service, we are able to carry out work on your phone and return it to you with far greater speed than most of the competition, including manufacturer's own service centres.. The Phone Doctor GUARANTEES you that we will NEVER send your phone to a third party. The Phone Doctor Is Here To Ensure Your Satisfaction, Whenever You Need Us!
I recently sent my phone in to repair the screen and was asked to supply another number as they would call once they had repaired the phone. I heard nothing so continued to call the Phone Doctor numerous times over a 4 week peripd. I decided to just turn up one day at his stall in MK market to be told very rudely that he had fixed my phone but because i never collected it he took the new screen off again. I informed him that he never called as promised and he said 'i do not call customers'. I then informed him that i had called several times but he never answered his phone. It was obvious that he was lying and i took my phone back off him.
I would not recommend this company. Customer Service was non existent. No replies to emails and rarely answered the phone. No updates regarding progress of the repair were sent through the website , i had to call several times till they answered to br told they would get back to me. Just received my phone back with no letter or email stating what the outcome was or what had been tried ie new battery etc. I sent my phone in the original phone box and did not get the box back. Tried contacting again through phone, email and text - no response.