Primadonna

Ladies Fashionwear (Retail) in Newport

Write review

12 Emlyn Walk
Kingsway Centre
NEWPORT
Gwent
NP20 1EW

Show map


Send a message


Contact Numbers


Opening hours

Open on public holidays



Reviews

 

Waste of Time

Service

Quality

Value

I bought my dress in January 2014 only paid £200 which I was very happy about a stunning dress didn't want to spend a fortune on it for one day I did need alternations for the dress and they said it will only take 2 weeks for them as they wasn't busy in Jan, so I agreed paying 30pounds for this only needed straps taken off, this was my worst nightmare after weeks of calling them asking what is going on no answer or palmed me off for the following week 5 months it took them to finish it which is a joke when they said 2 weeks only it came back and it was a mess the straps they put on it was like a granny's net wasn't even straight they kept on saying it was lovely, I was so happy I got my dress didn't want to cause a fuss I only had 2 weeks until my wedding so couldn't afford to complain in the end I had to do it myself as Johnsons alternations needed 3 weeks. I would recommend brides to have a little nose in there as they do have done lovely dresses and I knocked off £50 so please haddle with them if u need alternation DONT ASK THEM TO DO IT!!! go to Johnson's also they said that they have sales in January my dress apparently was £2000 before.

Kelly Hume - 30/10/2014 | report this review

500 characters
to be updated on the outcome of your report

 

fake positive reviews

Service

Quality

Value

99% of the positive reviews for this shop are fake and written by staff. The owner was silly enough to leave her name on the only positive review they had on their google page

anon anon - 23/10/2014 | report this review

500 characters
to be updated on the outcome of your report

 

fake positive reviews

Service

Quality

Value

99% of the positive reviews for this shop are fake and written by staff. The owner was silly enough to leave her name on the only positive review they had on their google page

anon anon - 23/10/2014 | report this review

500 characters
to be updated on the outcome of your report

 

fake positive reviews

Service

Quality

Value

99% of the positive reviews for this shop are fake and written by staff. The owner was silly enough to leave her name on the only positive review they had on their google page

anon anon - 23/10/2014 | report this review

500 characters
to be updated on the outcome of your report

 

bridal gown

Service

Quality

Value

got my bridal gown from primadonna anna sara dress which is one of their own designs i got to say how beautiful they are and what a welcoming shop they are and really know what they are talking about give it a go they are very special and i went everywhere they were the best honestly go and see

suzanne leigh howells - 23/10/2014 | report this review

500 characters
to be updated on the outcome of your report

 

new dresses

Service

Quality

Value

just went in to primadonna on the off chance they got amazing new collection called anna sara and i found my dress whoop whoop amazing shop and staff go and see yourself it was so unexpected thank you primadonna for making all my dreams come true

linda huntley - 29/09/2014 | report this review

500 characters
to be updated on the outcome of your report

 

excellent experiance

Service

Quality

Value

wonderful give them a go their are lovely dresses are amazing loved mel the owner

natasha powles - 17/09/2014 | report this review

500 characters
to be updated on the outcome of your report

 

great experiance

Service

Quality

Value

just give primadonna atry they are wonderful dresses are out of this world and i loved mel shes great the owner

natalie powles - 17/09/2014 | report this review

500 characters
to be updated on the outcome of your report

 

thank you so much

Service

Quality

Value

my wedding is beautiful top quality amazing price lovely girls in shop would recommend them over and over again

jane powell - 28/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

had a great experiance

Service

Quality

Value

i just ordered my bridesmaids i just recieved my wedding dress i just want to tell you all go to primadonna i love them the dresses and so lovely and prices are very good they couldnt be any nicer they ask me to write a review and i said i would because i couldnt be more pleased with them and my dresses thank you mel i love you xxxxxx

grace davies - 18/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

had a great experiance

Service

Quality

Value

i just ordered my bridesmaids i just recieved my wedding dress i just want to tell you all go to primadonna i love them the dresses and so lovely and prices are very good they couldnt be any nicer they ask me to write a review and i said i would because i couldnt be more pleased with them and my dresses thank you mel i love you xxxxxx

grace bishop - 18/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

excited after buying my dress

Service

Quality

Value

i been everywhere looking then we found this little shop in newport called primadonna i was treated like a princess and made to feel beautiful i brought my dress she ask me to write a review well that at least i could do the dresses are so beautiful they are the best ones i had seen i been everywhere and i mean everywhere honestly on my experiance come and check it out lovely staff really stunning dress at very good prices

lisa ruthridge - 16/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

loving it

Service

Quality

Value

i been asked to write a review today my sister said she seen the owner of the shop and ask would i write about my experiance of buying my dress all i can say is they were great went above and beyond for me the dress is so special and i love it the girls are great so funny and makes your time soenjoyable i still smile now thank you so much

jordan taylor - 15/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

excellent

Service

Quality

Value

just come out of the shop picked my wedding dress and bridesmaid dresses p i was told dont go there cos of the reviews well you couldnt be more wrong they are just lovely people dresses are superb i cant understand why anyone would not b pleased i felt like a princess and they made my mum feel great we have a wonderful experiance they kept to dates and my wedding is in six weeks got everything perfect wonderful service soooo lovely ladies go and have a lovely time like we did they got all the time in the world for you

rhian brook - 15/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

fab great and wonderful

Service

Quality

Value

this shop is fab i had no probelms got my dress and bridesmaid dresses they were so lovely i would recommend them to anyone quite a few of my family and friends have gone there and they have been wonderful the dresses are the best quality i seen any were at a wonderful price make up your own mind they do hundreds of dresses i can only say great things about them thanks so much will defo come again with friends and family

tina hickman - 15/08/2014 | report this review

500 characters
to be updated on the outcome of your report

 

Lovely dresses bad organisation

Service

Quality

Value

I had a wedding dress, bridesmaids and flower girl dresses. I would advise anyone going here that when they buy a dress to pay for it there and then and take it there and then. Dresses they have are lovely and priced well, but when it comes to their organisation of ordering in a dress (they ordered my one wrong three times) they are a shambles, I chose another dress in the end a few weeks before the wedding day and took it there and then and sorted out the alterations with someone else because they still hadnt got it right 4 weeks before (july 2014 when my wedding was due and I ordered it in October 2013!!!) They booked in fittings for bridesmaids and would arrange for them to be down their shop, only to be told the dresses still werent ready over and over, so completely embarrassed by these people asking my bridesmaids to go there for no reason, and wasnt told at all not to take them down there as they all still werent ready, 4 days before they were still not finished and in the end we had to take them all as they were and privately get them altered (2 days before). They asked me to pick the flower girls dresses, which i did, they came back looking nothing like what I picked, they were basic white organza dresses with a sash! Their alterations werent ever right either and we also had to ask the other seamstress we got to alter them too 2 days before. Buy if the price is good and take it that day, get alterations and fittings somewhere else! Weddings are stressful enough without people doing this to you. Luckily it turned out ok thanks to the seamstress who helped us out in the end!

J J - 28/07/2014 | report this review

500 characters
to be updated on the outcome of your report

 

Prom dress

Service

Quality

Value

We ordered a prom dress (and paid in cash straight away because they asked) after trying it on in the shop, but wanted a different colour and made into a one-shoulder which we were told could be done. The dress took 10 weeks to come back and when we went down they had ordered another halter-neck dress in a slightly different shade!! But we were again told it could be altered to what we wanted. Waited another 4 wks then went down to try on but NO ALTERATIONS had been done!! Waited another 2 weeks, phoned them and told them I would be down to get dress and had someone to do the alterations. Couldn't return or complain because we were 2wks away from prom and was afraid we wouldn't get a replacement so had to make do. The seamstress we found did an amazing job changing and altering the dress into a one-shoulder plus I had to order extra material from China as this is where the dress came from, it was ok but NOT UK shop standard. Had I known if was coming from China I would have saved myself some money and ordered from there myself... Would never shop there again.

Amanda's Myron's - 12/07/2014 | report this review

500 characters
to be updated on the outcome of your report

 

Devastated

Service

Quality

Value

Bridesmade dress ordered February or March , wedding next week deposit paid only to find that instead of turquoise -red or fuchsia came in!! So all chairs covers table cloths, napkins, flowers', ties, favours, table decorations, invites and cake made to turquoise means nothing . I know a deposit has been refunded which is very charitable of the so called business be couse the customer was rude to the assistant! And who wouldn't be. What is the bride supposed to do now, with 10 days to go?. The reviews are not good that I have seen,I will be watching for more reviews on this subject. Not a business to be recommended when mistakes like this happen! A very upset sister of the bride

Ceri Bligh - 07/07/2014 | report this review

500 characters
to be updated on the outcome of your report

 

Terrible Experience

Service

Quality

Value

My daughter was given her dress 4 days before her wedding and she was extremely stressed but hid it well because she didn't think she would get her dress out of the shop. We finished sewing what had not been done as promised. I had to have another back panel made because the one provided was too small and the inside strap to tighten the dress was hanging on a thread. They had the cheek to double charge me. Such a bad attitude and poor service.

Sharon Williams - 25/03/2014 | report this review

500 characters
to be updated on the outcome of your report

 

bad service

Service

Quality

Value

We ordered a prom dress on 8th of april,they finally said they could not supply at beginning of june.After a lot of asking for a refund they gave me a cheque for £125 and bounced. I contacted trading standards I was told they breached their contract and should have refunded the way it was paid(debit card) I found out they are trading under another name around the corner selling tacky wedding dresses for £99. Please be carefull giving this company ANY deposit, I didn't even get an apology,that says it all

carol ann lewis - 25/06/2013 | report this review

500 characters
to be updated on the outcome of your report

 

Wedding dress so far

Service

Quality

Value

I'm in the process of getting two wedding dresses for my big day but at the moment I'm having difficulty and my dress hasn't even been fitted to me yet, we have been mislead and it seems now we are gonna have to wear a dress that smells like old cigarettes n are scared that the fitting and alterations tha we where promises free of charge are not gonna be to a high standard..... Not only have we had miss communication we ave also been pestered to pay full amount ASAP even though we had a prearranged date set out.... This is not looking good so far will give an update once the fittings and alterations have been confirmed

Rosemary Mecklenburgh - 23/02/2013 | report this review

500 characters
to be updated on the outcome of your report

Leave your review of Primadonna

All fields are required. Your review will appear immediately.


Returning User

New User


By leaving this review, you agree with our Terms of membership