Research Institutions and Organisations in Dundee
Unit 3 Larch Court
West Gourdie Industrial Estate
Method: 1. Telephone call referring to a completed survey (which we had, indeed, completed). Implied collaboration with the NHS. Mention of a 'pad' that relieves the aches and pains of old age. One is given the impression that one will be participating in a research project, that it is therefore important to give honest feedback and that if one is not satisfied with the product a rep will call to take it back. No indication that this is a sales pitch - rather that one is to be a guinea pig to advance research. 2. Very slick performance from a seemingly knowledgable sales rep following the usual pattern - questions about our health condition and needs, detailed description of the product and its wonder properties (alleviates anything from gout to oedema), a lengthy demonstration of the product - a foam mattress with vibrators to promote circulation. 3. Finally, I ask about price. It is not divulged until we have been subjected to yet more info about the materials and manufacture. Then the bombshell - £3,500ish. But, of course, they then subtract VAT to give the impression that you are getting a bargain. Then there is a £150 subsidy for each 'qualifying condition'. This resulted in a further £900 reduction bringing the price just below £2,000. And now the trick. These 'subsidies' are now renamed as a 'first call discount' and "you won't get them if you don't order immediately". WE DECLINED. YOU SHOULD TOO!
Pauline Stevenson - 18/07/2016 | report this review
my mum also got a call today, they pronounced her surname wrong and when told this by my mum she hung up on her
Clare mclaren - 15/07/2016 | report this review
They are still at it. Same methods. I spoke to one of their salesmen yesterday, whilst stopping him from keeping an appointment with a frail elderly man and they claim to work closely with the Health Service, Diabetic, heart and stroke charities, also with The Macmillan Fund. avoid them like the plague.
John Trinder - 09/04/2015 | report this review
They cold called my 80+ yrs mother at 09.00 portaying themselves as part of NHS with a survey, flannelled their way to a visit. 'Rep' had an unmarked car and used pressure sales, including a phone call from his boss as he was about to leave without a sale! They appear to be vultures preying on the elderly, claiming the matresses cure everything from cramp to arthritis ..... millions of sufferers would love a cure for arthritis! No business card left identifying the 'Rep' merely a generic brochure. Called the number and got the flannel about conducting surveys I do not know how they targeted my mother, but it leaves me worried and very dubious of their overall motives.
Ken sweeney - 11/07/2014 | report this review
If these sceptical people only took the time to try these wonderful products they would be amazed and overjoyed with the tremendous health benefits! Especially the massage therapy which improves circulation, eases aches and pains and just makes life so much more bearable. So don't believe all you read!
Marion Liddell - 08/08/2013 | report this review
Had a phone call saying I had completed a survey on my health 12 mnths ago. I would never do that to some random caller over the phone! They carry on saying I ticked a box indicating I have aches and pains. When challenged they say they don't sell anything but are working on a therapy pack for Arthritis. Asked where they got my number and they said they got it from me when I completed the "survey".
Marion Ewenson - 22/05/2013 | report this review
These people are a bunch of rogues. They cold call people telling them they are following up on a non-existent health survey done twelve months ago, but that's just a foot in the door to get selling.
C. Wolf - 04/04/2013 | report this review
These people are a bunch of frauds. They call people up saying they are following up on a health survey done twelve months ago, but this is a lie. It's just a scam to get the foot in the door and sell.
Ian Walker-MacIntosh - 04/04/2013 | report this review
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