R3 Data Recovery Ltd

Computer Services in Sheffield

204 Royds Mill
Windsor Street
Sheffield
South Yorkshire
S4 7WB

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Phone: 0800 99...

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Visit website r3datarecovery.com

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data recovery, database recovery , file recovery, hard drive repair, laptop repair, Memory Stick Data Recovery, memory stick repair, R3 Data Recovery Ltd, raid recovery, server specialists

Opening Hours

Monday to Sunday

9am - 5:30pm

Open on public holidays

About us

R3 Data recovery UK

Recovering lost data and Repair RAID Server, Hard drive repairs and rebuilds, Memory stick repair. laptop crash, drive recovery, virus removal,. Data Theft Detection and computer forensic investigations, HR Disputes, External Hard drive, Raid Repair. : Data Recovery Software R3Cover available for free trial from www.r3cover.com

Specialist Services

R3 Data Recovery has developed its capacity to offer is friendly, cost effective and highly successful data recovery services to IT Professionals and home users as well as to Data Recovery Companies. We specialise in keeping our customers and business clients Data safe and enable them to be productive and efficient. When callled upon for emergency help we will do everything possible to get you up and running as soon as possible. Use our contact page at http://www.abcdatarecovery.com

Trade Bodies / Associations

Microsoft Registered Partner, Micro2000 award winner. FSB, IEEE, BCS. ISO-3 Annually certified clean room.

Other Services

  • Wheelchair access
  • Wheelchair access
  • Free Parking
  • Buy Online
  • Open 24 Hours
  • Delivery Service
  • website
  • Customer Service / Helpline
  • Price Match
  • Next Day Delivery
  • Exchanges
  • Free Quotes
  • Emergency Call Out
  • Late Opening
  • Special Delivery
  • Customer Toilets
  • Credit Card Payments
  • Cash And Credit Cards

Payment Methods

American Express, Cash, Cheque, MasterCard, Maestro, Visa, Bank Transfer

Trading Since

2005

Best recovery company in the UK!

I am an Apple developer and I owe a massive thanks to R3 Data Recovery who saved my precious data when my Western Digital My Book 2 TB drive crashed on me, which is why I decided to write this review. Everything was smooth sailing from start to finish, for me anyway as I knew my drive would be in safe hands. Andy sent a courier to collect my drive which was promptly collected the following day, even though my second contact when I had finally made my decision to go with R3 Data Recovery was on a Sunday at very early hours, Andy emailed me back straight away as he was still working on another job, impressed, I was. During the process I spoke to Mike on the phone for an update who informed me that they had to build a custom heat sink so the drive would stay on long enough to get the image from the drive and the heat dissipation was to prevent the motor bearing over heating due to friction as there were just short of 4Billion sectors on my drive and several million of those were bad. One of the worst they had seen, at least amongst their current batch of recoveries, and that even new heads would have struggled to improve the read times by a few percent, and that the only cause for this would be a head crash, most likely during power fluctuations or a knock or drop, pointing to slight spindle to motor angle change, all very technical stuff, again making me feel confident that I had made the right choice in choosing R3 Data Recovery. While my drive was in recovery I was informed of every step of the procedure and also had a very nice courtesy email from Andy reassuring me that my data was in the process of recovery and that there was no need for concern, which was very much appreciated and went a long way to calm my peace of mind and as soon as the raw data image was on the recovery machine, Andy had the faulty drive couriered back to me so I could return the drive to WD for a warranty replacement, now that is what I call customer service. The recovery did take a bit longer than expected, but considering the state of the drive this was more than acceptable and as soon as my data was recovered from the image and copied to the replacement drive, that was promptly sent back to me with all my data intact and safe, so all in all they sent me three couriers, and recovered every bit of my data, I have no clue how they did it and I really do not know what I would have done without their help, as it certainly would have been the end of my App development days for the foreseeable future. I whole heartedly recommend R3 Data Recovery to anyone who is of need of data recovery, and would urge you to look nowhere else for the sake of your data and your sanity. In my humble opinion R3 Data Recovery are more than specialists they are genuine professionals. Shane Hogan http://mds.scaleviz.com Read my full review here: http://mds.scaleviz.com/data-recovery/data-recovery/

Shane Hogan - 04/09/2014

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Forever Grateful

Having been told by a local firm that my data was unrecoverable R3 rose to the challenge and with their expertise proved them wrong. I will be forever grateful. Tim Poole, Dorset 26/10/13

Tim Randall - 28/10/2013

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Rose to the challenge and Saved the Day!

After I thought I had lost nearly 6 years of filmmaking work, R3 were able to tackle my damaged hard drive head on. Despite my drive being in a particularly ropey state, Andy and his team rose to challenge and ensured me that they would be able to retrieve the key pieces of data that I required, all within the initial quotation price.I am thrilled to report that they excelled themselves and retrieved far more than I anticipated. A highly recommended service. You can hear my full story at http://www.youtube.com/watch?v=_4qlpIDJXzA

Matthew Toffolo - 16/10/2013

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Great service and a great product

Having thought I had lost over 1TB of music and movies when my hard drive blew, I was delighted to find R3. They reassured me that all would be well and managed to recover all my missing data. Great service and great people to deal with. Gareth, Berkshire.

gareth braithwaite - 14/10/2013

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Linda Edinburgh

I'm utterely amazed to have found a company which combines exceptional service with empathy, yet remains utterly professional. I managed to wipe out my entire hard drive and as a recently self employed individual struggling to get along it was a breath of fresh air to have someone be compasionate to what must be 'yet another lost data customer'. The process of recovery was so incredibly simple and fast. I received a courier post the next morning(I only called late in the afternoon) and had simple, clear instrustions on what to do. A few hours later and I was breathing again. Thank you so much Andy, you have restored my faith to show there are ethical and sympathetic businesses still to be found. I wouldn't consider anyone else if you are still phoning around. I couldn't rate this service highly enough.

Linda Edinburgh - 27/05/2013

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QUALITY ALL THE WAY

I would recommend R3 Data Recovery to anyone who has lost data and needs it recovering ASAP I lost all my important and vital data from my 8GB Sony USB, which I had been using for years. I had used the USB earlier in the day and saved updates to some of my important files. Two hours later, after returning from a visit to town I realised that my USB wasn’t working, and was not being recognised. I must have tried restarting my laptop several times, trying each of the 4 USB 2.0 slots and all the 4 laptops at home. I also called into a few of the local PC repair shops and they all told me it was a hopeless case! I Googled a few names and R3 Data Recovery came top. I emailed them a feedback requesting a telephone call and I was called the very next day. After speaking to Andy Butler I sent my USB in the post the very next day and I was then sent a list of all the files they had managed to recover (which was all that was on the USB) and soon after they had emailed me the link to a secure download of the entire lost content of the USB. I would without doubt recommend R3 Data Recovery and Andy Butler for their professionalism, their speed of recovering the files/data. Their level of customer support and also the manner in reassuring the customers of being able to recover what’s in their power and within the timeline stipulated. An A1 company and service. Massive thank you to all at R3 Data Recovery

Mebs Master - 22/04/2013

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Laptop hardrive recovery

My hardrive on my laptop crashed with a years worth of work and photos on it, I tried PC world and a local shop to fix it but didn't have any sucess. I did a Google search and found R3 data recovery, they were great to deal with a managed to recover 99% of my data. I only lost 410 files out of 57000. They were well priced, professional and kept me up to date with the progress, a great job and I will recommend them to anybody who needs important imformation back after a harddrive issue. R Stewart

Rod Stewart - 02/01/2013

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Recovery of Memory Stick Data

I recenly broke the usb part of my memory stick with all this year's UCAS information for my students' applications. A clumsy accident that left me feelinf devasted . This was made worse by my local It guy said nothing could be done to recover the data. Ann IT colleague of mine said there were companies who could help and a quick google search led me to R3 Data Recovery. An email was follwed up very quicky by a phone call from Andy who was so calm and reassuring that not all was lost! This was a Tuesday evening. I put by proken stick in a jiffy back and send it registered post. Thursday at email t 10am to say they had recieved my package. Thursday 1pm a phone call to say that they had re covered all my data and noe of it was corrupted. My new data stich was with me by 12pm on Friday. I first class service by wonderful people who clearly wanted to do all they could to help - ASndy even emailed methe file I most neede so I could continue to work on it. A thank you to all at R3 for their dedication and care seems some how inadequate but that''s all I can do. It goes without saying that I will be more than happy recommend them and indeed a colleauge has already asked me for details

Michael Howells - 14/10/2012

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Data Revovery

When my laptop stopped working all of a sudden, i was devastated. I was working on my PhD thesis and i thought i lost this with all the precious photos of my two babies. My fear was confirmed when a local IT guy said he cannot retrive any of my data from the hard drive. That's when i started looking for data retrival companies on the interent. I wasn't sure whom to go to, especially if you do not know much about computers or HDD. But i am most ecstatic today to say that i have made the right choice. R3 Data recovery has managed to recover all my precious data and pics. They have been very professional and extremely helpful. They really understood how important the data was for me and updated me as and when they made progress on the recovery.They really care for the customers and i would happily recommend them to anyone. Many thanks to everyone at R3 Data Recovery once again..You guys have been brilliant.

Lucksy Kottam - 13/10/2012

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Data recovery

Called in desperation when i thought i had lost my whole hard drive. Received free advice over the phone on how to solve the problem (buying a docking port for my hard drive and attaching it to another computer like a giant USB to access my files). Total cost to me £30 (for the docking port). Some other company wanted to charge a £50 call out fee before they would even help me. Not these guys. They just gave professional advice when it was needed. Awesome service in this day and age. Totally in their debt, and i learned something about fixing my computer myself!

Duncan Belk - 30/09/2012

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External 500Gb HDD recovery

Firstly, I truly thought all my data was lost (work and private). But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of: • The speed of action • Going over and above what is expected in terms of customer service • Ensuring that I received the software the same day even that the server had experienced some technical difficulties! Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever. I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need! Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever! Tasso Papadopoulos, Registered Hearing Aid Audiologist, Wigan

Tasso Papadopoulos - 21/08/2012

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Excellent service

Very good and honest people that work there and couldn't recommend them more!..

Daniel NM - 24/05/2011

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Friendly Honest Team, Exceptional Customer Service

ABC Data Recovery did a FREE diagnostic check on my solid-state drive. Within less than five minutes the man returned and explained the problem to a technical level that I understood. They also explained the different solutions to fix my drive and why each solution cost as much as it did. Furthermore, understanding that I was a student they explained what steps I should take next if they were in my shoes. All in all I was very very pleased with their customer service that truly was exceptional.

Paresh Parmar - 23/05/2011

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Fast and friendly service at a good price

The service that I received from ABC Data Recovery simply cannot be faulted. I would wholeheartedly recommend them to anyone who has, like me, been unlucky enough to find themselves with a broken hard drive. The hard drive came from a friend. She runs a charity that works with young people that have been out of education for a long time. She gets them interested in the creative arts, which builds their confidence and helps them re-enter formal education. Many of the kids have been out of education for a long time and can't read or write, so the charity also teaches basic skills such as reading, writing, numeracy and I.T. For the last four years, photos and videos made by the young people were stored on a 1TB hard drive. And then one day, it simply wouldn%u2019t turn on. This was a disaster, because there were no other copies of files! I heard about ABC Data Recovery and thought that I would see if they could help. ABC Data Recovery have been absolutely fantastic through the whole process of recovering the files from the hard drive. They very clearly explained the probable cause of the problem and provided me with all the information that I needed. I posted the hard drive to them and received an email receipt the very next day. Later on that same day, I received a call from one of ABC Data Recovery%u2019s engineers. He%u2019d fixed the drive and all of the images and videos were fine! I sent off another hard drive onto which they could copy the files. The entire process, from posting off the first drive to receiving my files back took one week! ABC Data Recovery were professional and fast throughout the recovery of my data. I was constantly kept up to date with their progress and their staff were helpful and friendly. What%u2019s more, the price was fantastic and far more affordable than other data recovery organisations I had contacted. Of course, the best thing is that four years of work has now been returned to my friend and her charity. Thank you, ABC Data Recovery!

Simon Hettrick - 30/07/2010

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Customer Testimonial

Very good communication both by e-mail or telephone. I was informed about the progress all along the recovery process.

Testimonial on behalf of Simpact Engineering

Customer Testimonial

Great service and communication.

Testimonial on behalf of SS Dhand

Customer Testimonial

I recently had to use Andy's data recovery services. One morning I came back to my computer to find it had locked up, and wouldn't boot up into OSX again. The hard drive was spinning up, but couldn't be recognised by the BIOS, indicating it was more than a than a basic logical fault. This was a 1TB drive which contained a *lot* of important data - I had backups, but they were out of date! I got in touch with R3 Data Recovery, who were also based in Sheffield, and explained the situation. Someone came to collect the drive that day, and Andy gave me a call back with a diagnosis a couple of hours later. Unfortunately my worst fears were confirmed, and the drive heads needed replacing. Thankfully R3 were able to source the exact replacement parts needed, fit them using their clean room, and recover all the data before sending me 3 CSV documents containing the file list of each partition. Checking these over, everything seemed perfectly in order - it was obviously a great relief to see those contents again! After sending payment, I received a brand new external 2TB drive containing folders for each partition with all the data intact, saving me months of work! So I can definitely recommend the services of Andy and his team, they have the resources and know-how to get you out of a tight situation!

Testimonial on behalf of Robin Smallman - Bogus Noise

Customer Testimonial

Hi there, This is Jane Hooy and I called R3 data recovery panicking thinking that all my files are corrupted and my homework (video files) are all gone! thank goodness that I met a very professional IT technician who patiently guided me and helped me step by step to solve my problems. Now I finally got my files and I am very relieve and thankful. Thank you!

Testimonial on behalf of Jane Hooy

Customer Testimonial

i found R3 data to be extremely helpful and that they went the extra mile when my daughter in law needed files from a broken usb stick to be urgently recovered,i would definately recommend them to others

Testimonial on behalf of ann rodgers

Customer Testimonial

The team at R3 really know their onions and after speaking to them you feel like your data is in safe hands! I've only used them a couple of times and fingers crossed won't need to for a while but there is no doubt where my next broken hard drive will be going!

Testimonial on behalf of Ronnie Garrod - Abix Technology

Customer Testimonial

Very approachable team who deal with your individual requirements. Although, seemingly expensive,R3 data provide an excellent, first class service.

Testimonial on behalf of Home Desk Top

Customer Testimonial

Andy and his team rescued me twice.Firstly by stopping me using the services of a less than good competitor and secondly by delivering exactly what was required in a timely and professional manner. No over selling expectation, and delivery of my lost data quickly and simply...Perfect.

Testimonial on behalf of Phil Davis - iWeb EMEA Ltd

Customer Testimonial

After being told that my external hard-drive was beyond repair by another computer repair company, I approached R3 Data Recovery to help. I was quite expensive, but the data I wished to recover was priceless. Quick and efficient service and very grateful the data could be recovered.

Testimonial on behalf of Adam

Customer Testimonial

First class service. Helpful and informative service on the phone, speedy resolution of problem with accompanying reduction of stress! My work felt in capable and reliable hands. I would highly recommend R3 Data Recovery Ltd.

Testimonial on behalf of Marie Bradley - Marie Bradley Child Psychotherapy

Customer Testimonial

My dealings have been with Andy Butler. I found them to be very knowledgeable & professional.

Testimonial on behalf of paul beetham - kingfisher windows

Customer Testimonial

very helpful and friendly. also very helpful afterwards.

Testimonial on behalf of craig sawers

Customer Testimonial

Honest and no-nonsense service from a company that clearly knows what it's doing. Upfront about technical aspects of recovery and cost. Recommended.

Testimonial on behalf of Jamie

Customer Testimonial

We had hard drives with data that needed recovery. There are many data companies out there, what I can say, is having tried various 'others' over the years, we would only use R3 Data Recovery Ltd. When others have failed to recover anything, R3 Data found everything we needed and ensured it was recoverable. In these matters, it's not about the price. Professional Quality Counts.

Testimonial on behalf of SQUADRA Pro Cycling Ltd

Customer Testimonial

From my first phone call to delivery the whole process was polite, informative and fast. The highest compliment I can give is that I would recommend R3 without hesitation.

Testimonial on behalf of Gavin Gamble

Customer Testimonial

i thought the data on my memory stick was lost forever,until i sent it to R3 DATA RECOVERY,and they came up trumps by rescuing the files on the stick,ill be forever grateful, and ill certainly use them again,many thanks R3

Testimonial on behalf of Billy Paul

Customer Testimonial

Firstly, I truly thought all my data was lost (work and private). But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of: • The speed of action • Going over and above what is expected in terms of customer service • Ensuring that I received the software the same day even that the server had experienced some technical difficulties! Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever. I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need! Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever! Tasso Papadopoulos, Registered Hearing Aid Audiologist, Wigan

Testimonial on behalf of Tasso Papadopoulos - Registered Hearing Aid Audiologist

Customer Testimonial

Andy Butler was incredibly knowledgable, helpful, swift and professional. He kept me uptodate with the recovery process and returned my data quickly. This service was extremely reasonable compared to other quotes I received. I would recommend this company to colleagues, friends and family.

Testimonial on behalf of Rev Annie Kirke - Church of England, Diocese of London

Customer Testimonial

Top notch professionalism and I felt my data was in good hands

Testimonial on behalf of Jenny Lyons

Customer Testimonial

We were in the middle of an intense mobile commitment when the hard drive on a Mac died. As part of the ensuing panic on discovering essential material had not fully backed up (Lesson, I know) i happened on R3 via Google. Subsequent call, over a weekend provided reassurance, support and direction, followed by a detour by Andy to pick up the dead drive from my house. Service thereafter was calm, professional and rapid, with excellent feedback and advice which saved us money. Overall, R3 displayed a genuine talent for reducing a crisis to a drama. We now have all the essential information back. I wholeheartedly recommend R3.

Testimonial on behalf of Richard Merrick - Eatonbank Ltd

Customer Testimonial

You were clear, helpful and efficient, listened carefully and explained fully. I am really pleased with your service and mightily relieved to recover documents and photos I thought might be lost forever. I would use you again (though I hope it will never be necessary!)

Testimonial on behalf of Penelope Bentley

Customer Testimonial

This is the first time I've ever had to call on anyone for data recovery and from the start R3 Data Recovery were amazing. At 8.30pm minutes after filling out an online info request form I received a call and was able to discuss my drive's problem with a well informed and proficient engineer. The service which followed was quick, efficient, friendly and professional and although I hope I'd never have cause to use them again I wouldn't hesitate to do so should the need arise!

Testimonial on behalf of Russell Lewis - Russell Lewis Photography

Customer Testimonial

When my laptop stopped working all of a sudden, i was devastated. I was working on my PhD thesis and i thought i lost this with all the precious photos of my two babies. My fear was confirmed when a local IT guy said he cannot retrive any of my data from the hard drive. That's when i started looking for data retrival companies on the interent. I wasn't sure whom to go to, especially if you do not know much about computers or HDD. But i am most ecstatic today to say that i have made the right choice. R3 Data recovery has managed to recover all my precious data and pics. They have been very professional and extremely helpful. They really understood how important the data was for me and updated me as and when they made progress on the recovery.They really care for the customers and i would happily recommend them to anyone. Many thanks to everyone at R3 Data Recovery once again..You guys have been brilliant.

Testimonial on behalf of L Kottam - University of Sheffield

Customer Testimonial

Unfortunately they were unable to get the data I had foolishly lost. However, they never made false promises with regards to the chances of success and were professional and courteous throughout my dealings with them, and I would not hesitate to use again.

Testimonial on behalf of Richard Jones - R H Jeffs

Customer Testimonial

100% recovery of data that I should have had backed up elsewhere! Saved me a lot of heartache and rework. Very fast turnaround and the call after the analysis had been done was most reassuring.

Testimonial on behalf of Ian Ridley - Canimar Ltd

Customer Testimonial

very quick and an affordable service

Testimonial on behalf of Terence

Customer Testimonial

Excellent fast service, very professional, answered all my questions, very friendly. Would recommend.

Testimonial on behalf of Julie Potter

Customer Testimonial

Good customer support over the phone keeping me updated on what was going on. Got all my data back and sent it back on a really neat device. Well pleased with the service. Would definity recommend. Peter Mayes

Testimonial on behalf of Peter Mayes

Customer Testimonial

Brilliant service, highly recomended

Testimonial on behalf of Joanne Fahey - Abbey Nursing

Customer Testimonial

It cost me more than I expected, but got my data back very quickly. Roy Vickers

Testimonial on behalf of Roy Vickers

Customer Testimonial

One of our main RAID Servers went down. We needed the data urgent. R3 organised a courier, within 1 hour it was collected and soon back with them. They worked throughout the night, keeping me consistently up to date. The whole issue was resolved within 24 hours, ensuring we were back up and running. I cannot thank and Praise these guys enough!! Aaron Roach Budget Website & Hosting Solutions Rugeley

Testimonial on behalf of Aaron Roach

Customer Testimonial

My Directors laptop holds sensitive data. So when the hard disk failed with no backup I contacted R3. Fast response, great communication, well organised and a brilliant job of recovering 92GB of important data. Turned the whole job around in a little over a week. Highly recommended and will use again if the need arises - Thank you. Gary Crouch Hertford

Testimonial on behalf of Gary Crouch

Customer Testimonial

For Fast Efficient Service with Great Results I have no hesitation in reccomending R3 Data Recovery Ltd. They saved me an incredible amount of trouble. T. A. LIDDLE. BEM. Milnthorpe

Testimonial on behalf of Tony Liddle

Customer Testimonial

I've resorted to R3 Data Recover Ltd's services in a critical emergency situation: I had accidentally and fatally dropped my external hard drive in water, which stored 20 year's worth of my best graphic design academic and professional portfolio, in risk of being irreparably lost. R3 staff's professional/conscientious advice and service handled the necessary technical repair procedures in a promptly, swift manner, and ensured the full recuperation of my precious data, very rapidly and at an affordable cost. Thus I don't hesitate to highly recommend them to anyone who experiences unfortunate circumstances like mine, and needs peace of mind, for they can be sure their data will be retrieved safely from reliable and trustworthy experts. Paulo De Almeida. Graphic/Web Designer.

Testimonial on behalf of Paulo De almeida

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