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Good care displayed by Southall Travel and PIA
I have been using Southall Travel for years for booking flights to Pakistan. They offer me cheap airfares for PIA. But the airline is known for schedule changes and delays that create problems and issues. Recently I called Southall for flights to Pakistan and they offered me cheap airfares with PIA. I was pretty reluctant to book my flights with PIA but other options were quite expensive so went ahead and booked PIA. This time to my utter surprise, I got a call and was informed that my flight was confirmed. The flight took off as scheduled. It was a pleasant journey throughout. I would definitely recommend Southall Travel and PIA to all my friends.
Report this review By Rashid Kamil 05/02/2014
Ace Customer Care
I would like to point out the highly professional and impeccable customer care shown by southall travel agent when we booked with them in the previous week. the agent went out of his way to ensure that we got what we desired. truly a world class experience.
Report this review By kevin booth 07/01/2013
they made us a great itinerary with prefect connections, airlines, transfers, stay at hotels. they got good fares with most airlines allowing for a wide choice of stopovers and baggage allowance. Thanks for a good job done and we are going to recommend them for group bookings.
Report this review By Mark Sweeny 03/10/2012
Best Thailand deal booked
we researched with a number of travel agents for booking our holidays to bangkok. however all those with cheap prices seemed unreliable. many were not atol member. Finally Southall travel was turned out to be one with the cheapest price as well as reliable. We found them to be hasslefree efficient and helpful. they have number of deals on number of dates with many airlines and hotels to match our needs. We are quiet impressed. finally its all done and received our travel document and making preparations to go.
Report this review By Lynn P 01/08/2012
Wonderful Customer Service
We have been truly delighted with the way southall travel dealt with the booking of our son who is to travel unaccompanied. we are very pleased with the way the agent provided all the information in detail and went out of the way in explaining us the procedures, formalities and alternatives. we had so many questions that we needed answers to and every time their agent was absolutely patient in answering them. We thoroughly recommend Southall travels and would book with them again.
Report this review By Nelly Chowdharry 16/07/2012
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