TV Repairs R Us

Television and Radio Goods Servicing and Maintenance in Birmingham

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32-34 Constitution Hill
Birmingham
B19 3JP

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Opening hours

Open on public holidays


Key Services

flat screen tv repairs, lcd repairs, lcd screen repairs



About

TV Repairs R Us offer a mobile TV repair service. Our local engineers provide a free callout and collection service and no obligation quotation and a fast repair service.

Reviews

 

Poor service & Communication

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Quality

Value

Very poor service and extremely rude contact person. Dont return calls and never respond to emails. Only time they were prompt was in collecting the telly. Lost my telly. Avoid.

Unhappy Customer - 17/05/2013 | report this review

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Poor service & Communication

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Quality

Value

I had my LCD tv picked up by these guys promptly. I was informed then that I would hear soon. A week later and only after me ringing up was I informed the status of the problem and what it would cost. I declined the service and asked for the tv to be returned back. Again nothing happens for a week. When I called up, the person on the phone was extremely rude and abrupt, and least concerned about my displeaure regarding the poor communication. Anyway, having waited for the telly, not only is it not delivered, but no one bothers to inform us about this. Tried calling their number and left a message, but no response again "within 10 minutes" as the voicemail promises. Overall, quiet unhappy with the very unprofessional behaviour. Defintely avoid

Unhappy Customer - 17/05/2013 | report this review

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BAD CUSTOMER SERVICE

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Value

My tv was pick up very promptly as soon as i had rang them. Employee told me that they would phone with a quote . Three weeks later and several text, email and phone calls still no news just a answering machine that i left numerous messages. Finally get through and speak to some one who was rude and had a bad attitude. After first phone call didnt know where my tv was said he would ring back guess what no return call. finally get through again to same rude employee who know tells me its in hockley. After all this i finally go pick tv back up myself. DO NOT USE THIS COMPANY COMPLETE COWBOYS.

kelly jones - 08/03/2013 | report this review

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poor verry poor

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Quality

Value

I am worried about this tv repair, i don't know if i will get my tv back.

john wallis - 22/02/2013 | report this review

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Scary!

Service

Quality

Value

They collected my 50" plasma 5 days ago. I was told I'd get a phone call the next day, still waiting and I've rang them at least 5 times and emailed. Wish I'd read the reviews first. I've got a feeling I won't be seeing my tv for a very long time. Who the hell posted the good review on here? They must be an employee. I can't believe a company exists that wants to treat customers in this way. Avoid!

Amanda Locke - 18/02/2013 | report this review

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DO NOT USE THIS COMPANY!!

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Quality

Value

Our TV was picked up the day after we called but the next time we saw it was over six weeks later still with the original fault. During this time we did NOT have ONE telephone call from the company and when we rang them, even though the answer message states that they will call back in 10 minutes - nothing! When we eventually managed to speak to someone and arranged for them to do the repair, they promised to send back the TV mended, but this never happened, Further phone calls, when we did get through were met with rudeness and a totally unprofessional manner from the employee. YOU MAY NEVER SEE YOUR TV AGAIN!

Livid Pensioner - 09/02/2013 | report this review

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AWFUL

Service

Quality

Value

No stars at all if that was an option- do not use.Been trying to get my TV back for almost 2 months. No reply to mesages, do not answer phone. Formal time of the essence notification by recorded delivery gone unacknowledged. Now taking legal action to vget my tv back.

Emma O'Dowd - 06/02/2013 | report this review

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Missing parts

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Quality

Value

DO NOT USE . Picked my tv up for a quote , decided not to have it repaired so ask to have it returned . 3 Phone calls later got it back only to discover they had sent me someone elses tv , Told me this happened because my back had been put on someone elses tv . Sent it back , got my tv back eventually only to discover it now had a totally different fault . Contacted them to be told it could have picked this fault up in transport . Now had it to another repair company who found that some parts had been replaced with faulty used parts . Contacted them again , no explanation and basically not interested . AVOID

Garry Turner - 19/12/2012 | report this review

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Do Not use, this is a SCAM, Company has failed to return our TV

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Quality

Value

TV Repairs are us, *** DO NOT USE this company ***. It is a SCAM. They have taken our TV and will not return it after promising time and time again.

Richard Normington - 17/10/2012 | report this review

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Run Away

Service

Quality

Value

Don't use these cowboys. Weeks and weeks of waiting. They're expensive and rude.

Unhappy Annoyed - 26/09/2012 | report this review

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last time u see your tele

Service

Quality

Value

This company should be last one in your list for repair. they will pick it up in just 2 hours and game on . first they tell u £2xx and then if u say no then ask for £1xx and if u say no then no contact for get your tv,they will make u beggar for your tele,

pathan chaaka - 07/02/2012 | report this review

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6 weeks from picking up to returning

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Quality

Value

Please don't use this company. They are really rude and treat you like a piece of rubbish. They picked the TV up relatively quickly but didn't hear from them for 2 weeks then I had to phone them 3 times to get a quote. When I finally got a quote, I decided not to go ahead with it so asked for it to be returned. They didn't even bother arranging a time and just said 'yes some point' and cut off. Two weeks later still not had it back so phoned again, they are really rude over the phone, just no manners at all. Apparently I will have it back on Friday but wait to be seen. I phoned 'head office' to complaint but he had exactly the same rude manner as the guy who I was dealing with in my local area then I noticed this company toally lacks professionalism to even care about customers.

Nataly Toyota - 03/08/2011 | report this review

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tv repairs r us

Service

Quality

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i found this company to be totally rude, when i said i could get a cheaper part the engineer became very abusive and hung up on me saying iget my tv back some time next week! phoned by them monday to say my tv would be back after 4 yesterday still no tv no reasons why it didnt come oh n it should be coming today after 6! dont touch this company they have no customer consideration and are abusive to customer base when customer queries!

jo-an matthews - 18/05/2011 | report this review

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Fast Service

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Quality

Value

I was pleased I called this company, professional and fast repair service! I would recommend them!

Angus Taylor - 05/04/2011 | report this review

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