14 Haydon Place, Guildford, GU1 4LL
20a Church St, WEYBRIDGE, KT13 8DX
Lane End House, Godalming, GU8 6JE
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An appalling experience!
Used for conveyancing, recommended by estate agent. They offer service whereby subsequent searches are not charged for if the initial purchase does not complete They were rude and unhelpful, they have ignored my calls and it now appears that they did not take any action when asked to conduct searches over a month ago! Asked to carry out searches at the end of November 2012, they tell me (after many fruitless calls) on 2nd Jan 2013, that the searches will take 'approximately' 10 more days. They then flatly refuse to say when they actually initiated the searches! Meanwhile I am spending hundreds of pounds per week staying in a hotel with my furniture and possessions in storage! They have communicated sensitive information by email when specifically asked not to/ I have no secure computer access. They do not return calls and while I will not bore you with a long list, it is my overall impression that they are totally incompetant
Report this review By tina thompson 03/01/2013
