Alan

Pet Shops and Supplies in London

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75 Silver Street
London
N18 1RP

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About

Selling pet equipments including condoms.

Trade Bodies / Associations

Alan

Trading Since

1912

Reviews

 

Disappointing level of service

Service

Quality

Value

I'd love to write a positive review about this business. However, I must highlight the underhanded practice by 'Alan' when selling animal medicines. My dad keeps pigeons, worming tablets being a necessity to keep them health as tapeworm and roundworm infections are common in pigeons and seriously affect their health. My dad bought some worming tablets from Alan's pet supplies where he hadn't disclosed that 50 tablets had only 2 months left on the expiry date prior to despatch. After contacting him, he decided that a refund wasn't warranted and so refused to refund the item, despite distance selling regulations explicitly saying a refund must be issued if the item isn't fit for purpose or sold as described. A charlatan who needs to run a business like a cowboy. A shame that unscrupulous business people exist out to make a quick buck no matter how small.

Argha Dutta - 12/01/2016 | report this review

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Products and Services

We offer these services

  • Wheelchair access
  • Free Parking
  • Open 24 Hours
  • Delivery Service
  • Customer Service / Helpline
  • Price Match
  • Money Back Guarantee
  • Exchanges
  • Emergency Call Out
  • Credit Card Payments