Garage Related Services in Glasgow
103 Farmeloan Road
Going from a quote of £2200 to a final bill was only the tip of the problems with this garage Took my car for an inspection and major service as a supposed reputable Porsche independent Was told the coolant leak was an engine and box out job totalling £2200 I agreed to the work to be done and then waited 3 weeks to get booked in After a few days and lots of calls from me to get an update I was told the clutch , rms and ims needed replaced and the cost was roughly £1000 on top of the £2200 . I called George the owner on multiple occasions to get a final price …. He was evasive with a final price and said he would phone me . He never told me a final price ! We talked about engine mounts that he replaced without my consent at £400 and a whole hoist of other non agreed work the total bill was £4750 … this was only disclosed when I collected the car despite at least 10 calls to George to ask the final price So when collecting the car expecting a bill of £3000 I was sheepishly given a bill of £4700 : I bit the bullet and paid the bill On returning home I checked the engine bay to find the coolant level to be not registering at the fill level in the expansion tank and I had to add 2.5 litres of coolant to meet the level . I also found my rear left alloy to be curbed . I contacted George band he said it was a air block in the coolant system but they had checked it ??? Also they hadn’t scuffed the wheel ??? I said I was disappointed the wheel was scuffed and the coolant level had not been checked and also the abs issue was not fixed , George said he should have told me the coolant should be checked but didn’t and the abs he now needed a sensor and the alloy he didn’t know anything about .. evasive one thinks . He said he would get the wheel repaired at no cost … with no apology or acknowledgment they had done anything wrong . I dropped the car on Monday so they could get the alloy repaired:.. called them Tuesday , the machine wasn’t working, called Wednesday the wheel place couldn’t get the paint off called on Thursday and spoke to the rude woman in the office who attempted to give me the number of the wheel repair place for me to call wtf ???? Sent an email to George saying I was disappointed with the service and experience and I wanted my wheel replaced and car back on Friday and no more excuses. I got a call on Friday morning to say the car was ready for to collect. On arrival George had my email printed out and had highlighted my points of concern and he basically told me all of my issues were my problem and said he accepted no responsibility for any and said he was annoyed at me ../:: if you want a bill that doubles with no confirmation, a rude person, your car damaged , and to be told your at fault then go here … my advice is keep away from them !!!!
Matt Brown - 13/05/2022 | report this review
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